Return Policy

- All returns must arrive at Alice and Pam warehouse within 15 days of the date the the shipping carrier delivered your package. 

- All returns must arrive in their original condition, with original tags attached, unwashed, unworn, and free of odors and perfumes. 

- Refund are issued within 7 days from the date we receive the return. 

- Customers are responsible for the shipping and handling of the return. Original shipping fees are non-refundable. 

- If an exchange is needed please indicate on your return form.

- If you believe you have received damaged or incorrect merchandise, please contact our customer service team as soon as possible, at aliceandpam.cs@gmail.com